The E-Flux mobile app can only be used if you have an account and ordered a charge card via the E-Flux Dashboard. Download the app, login with your E-Flux account and you are all set to go.
Please note: are you also using our back office for your charging station? If so, you have already received account details. However, these account details do not make it possible to log into the app. For your own convenience, you could use the same account details, so you only have to remember them once.