Are you maintaining your charge pass and charge point from one platform?
(This is generally the case if you subscribed with us from April 26th 2021 onwards)
Within your E-Flux account you'll find bills for your charge pass and charge point as well as credit notes.
Go to: dashboard.e-flux.nl and log in.
Go to “My bills” to see an overview of your bills. There are three different kinds of bills:
•CPO Usage: subscription costs for charge points
•MSP Usage: subscription- and user dependent costs for charge cards.
•CPO Credit: credit notes for the refund of charge point sessions.
The bills are available in the account and can be downloaded to a PDF file.
Configuring your payment details can be done under your personal details. Click your name in the top right corner and pick 'My Details'.
-Billing: Fill out the details where the bills are supposed to be charged.
Are you maintaining your charge pass and charge point from two platforms?
(This is generally the case if you subscribed with us before April 26th 2021)
Your charge card payment details can be changed in the way explained above.
If you want to change your billing information for paying the Charge Station subscription:
1. Go to: https://www.e-flux.nl/en/billing-details-2/
2. Leave your new billing information. Don’t forget the chargepoint ID!
3. We will update the information.