Within your E-Flux account you'll find bills for your charge pass and charge point as well as credit notes.
Go to: dashboard.e-flux.nl and log in.
Go to “My bills” to see an overview of your bills. There are three different kinds of bills:
•CPO Usage: subscription costs for charge points
•MSP Usage: subscription- and user dependent costs for charge cards.
•CPO Credit: credit notes for the refund of charge point sessions.
The bills are available in the account and can be downloaded to a PDF file.
Configuring your payment details can be done under your personal details. Click your name in the top right corner and pick 'My Details'.
-Refund: Fill out the details where the credit note is supposed to be refunded.